Two Locations

Knoxville

865-982-6452

Tri-Cities

423-975-9111

Operating Hours

Parts & Service

M-F 7am - 5pm

Sales & Rentals

M-F 8am - 5pm

Write To Us

Sales

blake@cmicase.com

Service

john@cmicase.com

PROCARE

CASE ProCare Logo
CASE Service Department
CASE Technician checking fluids
CASE Regular Maintenance Checklist

Now you don’t need to be the largest contractor to get the premium product support you want.

CASE ProCare is the most comprehensive planned maintenance and heavy machine support in the industry. Period.

  • 3-year/3000-hr full machine factory warranty
  • 3-year/3000-hr planned maintenance
  • 3-year Advanced SiteWatch subscription

CASE ProCare comes standard on new heavy equipment orders.

PROCARE BENEFITS

Case ProCare Protection with Confidence in Mind

Factory Warranty with Confidence & Growth in Mind

Protection with Confidence in Mind

CMI/CASE – not a 3rd party warranty provider – is backing your equipment because we know how important it is to your livelihood.

Protection with Growth in Mind

Give your company – no matter its size – the edge it needs by confidently adding heavy equipment to your fleet.

CASE SiteWatch Subscription

Advanced SiteWatch Subscription

Protection with SCHEDULING in mind
Push notifications to your fleet manager and/or dealer to schedule maintenance – one less thing to think about.

Protection with SECURITY in mind
Telematics security functionality such as motion detection, geofences and curfew alerts create an umbrella of security over your equipment and operations.

Protection with EFFICIENCY in mind
Fuel consumption and idle time reports provide insight about fuel use letting you immediately impact your operating costs and equipment hour accumulation.

Protection with UTILIZATION in mind
Vehicle data and utilization reports provide you with valuable knowledge about equipment workloads, idle times and usage across all your jobsites.

CASE ProCare Planned Maintenance

Planned Maintenance

Protection with OPERATING COSTS in mind
Make the most of your long-term budget thanks to a single, predictable payment for machine and maintenance.

Protection with SERVICE in mind
Rest easy knowing primary service intervals include parts, fluids and labor.

Protection with UPTIME in mind
Work without worry by keeping your CASE equipment in peak operating condition to avoid costly surprises.

Protection with RESIDUAL VALUE in mind
Planned maintenance is tracked by the dealer and fully transferable, making your trade-in more valuable when you decide to trade-up to a newer CASE model.